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Tailwatchd service is down

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  • Tailwatchd service is down

    WordPress Hosting on SSD Servers
    Issue:Tailwatchd service is down

    Cause: Eximstat database file present in /var/cpanel/sql directory

    Solution:

    Step1: Login into your server via SSH with root user.

    Step2: We checked the logs by using following command and got the error message as given below.

    #tail -f /usr/local/cpanel/logs/tailwatchd_log

    Error message:
    Cpanel::TailWatch::Eximstats appears to have unprocessed SQL in /var/cpanel/sql/eximstats.sql.

    Step3: We have restarted the cPanel service to reload the tailwatchd service as well.

    #service cpanel restart

    Step4:We checked the status of tailwatchd and found it was running.

    #/usr/local/cpanel/libexec/tailwatchd -Status
    tailwatchd is enabled
    Running, PID 26195


    Step5:If the issue still persists then update the cPanel by using the following command.

    #/scripts/upcp -force
    Last edited by Jake_Accuwebhosting; 08-11-2015, 09:01 AM.
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