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Issue:Tailwatchd service is down
Cause: Eximstat database file present in /var/cpanel/sql directory
Solution:
Step1: Login into your server via SSH with root user.
Step2: We checked the logs by using following command and got the error message as given below.
#tail -f /usr/local/cpanel/logs/tailwatchd_log
Error message:
Cpanel::TailWatch::Eximstats appears to have unprocessed SQL in /var/cpanel/sql/eximstats.sql.
Step3: We have restarted the cPanel service to reload the tailwatchd service as well.
#service cpanel restart
Step4:We checked the status of tailwatchd and found it was running.
#/usr/local/cpanel/libexec/tailwatchd -Status
tailwatchd is enabled
Running, PID 26195
Step5:If the issue still persists then update the cPanel by using the following command.
#/scripts/upcp -force
Cause: Eximstat database file present in /var/cpanel/sql directory
Solution:
Step1: Login into your server via SSH with root user.
Step2: We checked the logs by using following command and got the error message as given below.
#tail -f /usr/local/cpanel/logs/tailwatchd_log
Error message:
Cpanel::TailWatch::Eximstats appears to have unprocessed SQL in /var/cpanel/sql/eximstats.sql.
Step3: We have restarted the cPanel service to reload the tailwatchd service as well.
#service cpanel restart
Step4:We checked the status of tailwatchd and found it was running.
#/usr/local/cpanel/libexec/tailwatchd -Status
tailwatchd is enabled
Running, PID 26195
Step5:If the issue still persists then update the cPanel by using the following command.
#/scripts/upcp -force
