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What Makes AccuWeb Hosting the Best Choice for Chatwoot?
Run Chatwoot with Reliable and Secure Hosting
Dedicated Resources
Your ChatWoot Hosting runs on a dedicated virtual machine, giving you complete access to system resources and secure, system-level performance.
Automated Setup & Updates
No need to worry about setup or ongoing maintenance. We take care of deployment, configuration, and routine updates to ensure smooth and secure operations.
Transparent Pricing
Enjoy a fixed monthly rate that covers everything—compute power, storage, bandwidth, maintenance, and updates. No hidden fees.
No Vendor Lock-In
Maintain full control of your data and application. You’re free to move your ChatWoot setup to another cloud provider whenever you choose.
Compliance-Ready
We follow industry-recognized standards such as SOC 2 and GDPR to help keep your data secure and aligned with compliance requirements.
Global Reach
Deploy your ChatWoot instance from more than 15+ global server locations, ensuring faster and more stable performance for your users around the world.
Automatic Backups & Restores
Your data is safeguarded with free weekly backups. Easily restore your ChatWoot setup when needed to avoid interruptions.
Free SSL Certificate
Every ChatWoot instance includes a free SSL certificate to support secure communication and modern security practices.
Chatwoot Feature Highlights
Explore the Features That Make Chatwoot Powerful and Easy to Use.
Simple Live Chat Software
Chatwoot offers an easy-to-use live chat solution that lets you instantly connect with visitors, answer questions, and improve engagement—all without technical complexity.
Many Channels in One Spot
Centralize all your support conversations across chat, email, WhatsApp, and more into a single dashboard—Chatwoot makes managing customer communication simple and organized.
Canned Responses
Save time with reusable canned responses—easily insert replies, use shortcuts, access a response library, and ensure quick, consistent support without repetitive typing for agents.
Multi-Channel Support
Chatwoot lets you manage messages from email, live chat, WhatsApp, Facebook, and more—so all customer communication stays organized in one unified inbox.
Team Collaboration
Assign conversations to team members, add internal notes, and monitor performance—Chatwoot helps teams work together and resolve customer queries faster and more efficiently.
Real-Time Chat
Offer live support to website visitors using Chatwoot’s real-time chat. View visitor details, respond instantly, and build stronger customer relationships with fast communication.
Private Note
Collaborate efficiently with teammates using Private Notes—switch easily from chat, tag colleagues, share files, format text, and discuss internally without the customer seeing it.
Customizable Widget
Easily customize chat widgets to match your brand. Control colors, language, position, and behavior to provide a seamless, branded experience for every visitor.
Bot Integration
Integrate AI or custom chatbots with Chatwoot to handle FAQs, qualify leads, and provide instant replies. Reducing workload while keeping conversations active 24/7.
Community or Enterprise: Which Chatwoot Edition Suits You Best?
Explore the key differences to choose the right solution for your support team’s needs.
| Feature | Community Edition | Enterprise Edition * |
|---|---|---|
| License | MIT License (Open Source) | Proprietary License |
| Cost | Free, open-source | Free features + paid features are available as an upgrade |
| Source Code Access | Full access and modifiable | Full access (auditable), /enterprise folder copyrighted |
| Included Features | All essential customer communication features | All Community features plus advanced tools like:- Custom Dashboards- SLA Management- Agent Scheduling- IP Blocklisting |
| Support | Community support | Direct support options are available |
| Upgrade Path to Paid Features | Migrate to Enterprise before buying paid features. | Buy a license from Chatwoot to unlock premium features instantly. |
Why Choose Chatwoot Over Intercom and Zendesk?
Discover how Chatwoot offers a simpler and cost-effective solution compared to Intercom and Zendesk.
Chatwoot vs Zendesk: The Smarter Support Platform
- Chatwoot is an open-source, self-hosted customer support platform, unlike Zendesk’s cloud-based, paid service. Chatwoot offers live chat, email, and social media integration for free, with full data control and no vendor lock-in. It’s lightweight, customizable, and easy to set up, ideal for small teams or startups. Zendesk, while feature-rich, is costly and complex, with data stored on their servers. Chatwoot’s AI assistant, Captain, and community-driven updates provide enterprise-grade features without high fees, making it a better, budget-friendly choice for modern businesses.
How Chatwoot Stands Out from Intercom
- Chatwoot is an open-source, self-hosted customer support platform, unlike Intercom’s costly, cloud-based service. Chatwoot offers live chat, email, and social media integration for free, with full data control and easy customization. It’s lightweight, developer-friendly, and quick to set up, making it ideal for startups or small teams. Intercom, while feature-rich with advanced AI, is expensive and stores data on its servers. Chatwoot’s AI agent, Captain, and transparent pricing make it a better, budget-friendly choice for businesses seeking flexible, privacy-focused customer engagement.
Explore How Chatwoot VPS Hosting Stands Against Top Competitors
See how AccuWeb Hosting delivers unmatched value with flat pricing, even as your team grows.
| Feature / Plan | AccuWeb Hosting - Chatwoot VPS | Zendesk - Support Chat | Intercom - Support Chat | HubSpot - Support Chat |
|---|---|---|---|---|
| Starting Price | $4.99/mo | $25/agent/mo | $39/seat/mo | $800 for 3 core seats |
| Price for 10 Agents | $4.99/mo | $250/agent/mo | $390/seat/mo | $2,667.90 |
| Price for 25 Agents | $4.99/mo | $625/agent/mo | $975/seat/mo | $6,669.75 |
| Agents / Seats Included | Unlimited agents | 1 agent | 1 seat | 3 core seats |
| Users / Contacts | Unlimited users | - | - | - |
| Multi-lingual Support | ||||
| Auto-responder | ||||
| Analytics / Reports | Prebuilt dashboards | - | ||
| Automations / Triggers | Limited | |||
| Website Live Chat |
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If it's not the right fit, simply request a refund within the first week. Explore our plans with confidence!
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Frequently Asked Questions
Chatwoot is an open-source customer support platform offering live chat, email, and social media integration. It’s lightweight, customizable, and easy to set up, with AI-powered features like Captain for automated responses, making it a cost-effective alternative to Intercom.
Yes! Chatwoot centralizes conversations from live chat, email, WhatsApp, Facebook, and more into one dashboard. This unified inbox helps you manage and respond to customers efficiently across multiple platforms.
No! AccuWeb Hosting handles Chatwoot’s setup and updates. Our expert team provides 24/7 support, so you can focus on engaging customers without worrying about technical management.
Chatwoot uses end-to-end encryption to protect customer data. AccuWeb Hosting enhances security with free SSL certificates, weekly backups, and automatic updates, ensuring your Chatwoot instance is safe and reliable.
We handle the setup, deployment, and pre-installation of Chatwoot, along with providing security features, backups, and automated updates for a seamless experience. You retain full control over customizing chat workflows, agent assignments, and integrations to tailor the platform to your customer support needs.
Yes, our VPS plans fully support the Chatwoot Enterprise Edition. You’ll need to bring your own valid Enterprise license, as it's not included in our plans. Once you have the license, we’ll take care of the installation and make sure your VPS is set up for optimal performance.