Restrictions on Basic Migrations
The customer must initiate this Basic Migration request within 7 days of initial sign-up.
The Basic Windows Hosting Migration offer applies to all plans; Personal ++, Small Business ++, and Enterprise ++. The basic migration is available for small and medium-sized websites with less than 10GB of storage. For large &
enterprise Windows websites, you can consider our Premium Migration service.
We will complete your migrations as soon as possible, which could take up to 5 business days. However, if we believe processing your migrations may take longer, we will let you know when we receive the request.
Due to security reasons, we can not install/register the outdated/custom DLL, old ASP components in our Windows Shared Server. If you have any such requirements, you must check its compatibility in our server with our technical
team before migrating your website to our server.
If you have a website with lots of files or files named with special symbols, there may be issues while transferring it to our server. While we will try our best, the client's responsibility is to ensure that all required data
is migrated to our server.
The websites that change continuously (shopping sites, discussion forums, etc.) often require the site's placement into maintenance mode and careful scheduling to avoid data loss. Such a website that requires maintenance mode or
scheduling of migration time is not eligible for the Basic Migration offer and will be processed as a Premium Migration service.
The websites that require reverse proxies or other complex configurations are not eligible for Basic Migration and should be migrated via a Premium Migration service.
Redirects added to the web.config file or your prior hosting provider's control panel will not be migrated as part of this service. You will need to manage such setup with the help of your developer or webmaster.
To be eligible for the Basic Migration offer, the customer must create a support ticket and provide the FTP, Control Panel Login details, and Database Login details that the previous host provides. This will ensure a speedy transfer process. Also, the customer will have to provide
all the required assistance about contacting their previous hosting provider in the event of any technical problem. In all such cases, it will be the customer's sole responsibility to coordinate with his previous hosting provider
and obtain all the requested details for our technical department to transfer the account properly.
Important: Please note that you will need to leave your account active with your existing hosting provider until your account is completely transferred to AccuWebhosting.com and your domain is pointed to our services.
Important Additional Migration Notes
Setting up DNS and configuring third-party services is not included in our migration service, and you will need to handle these tasks. A few common examples of tasks that clients will need to take care of include migrating DNS
records to AccuWebHosting DNS, setting up Cloudflare or Sucuri, updating the A record or nameservers at your domain name registrar, and setting up email service.
As far as email migration is concerned, most email service providers offer “Fetch Emails” functionality. For example, you can refer to the following steps to fetch your emails from the old server to AccuWeb’s mail server:
- Create email accounts from your AccuWeb’s control panel.
- Log in to your webmail interface with the email account you have created.
- Navigate to Settings ⇒ Connectivity.
- Find the option named: Mailbox Migration
- You can enter the details of your mailbox that you want to migrate from your previous host to AccuWeb Hosting.
- Within a few minutes, you will see all your old emails in AccuWeb’s mailbox.
- The detailed steps can be found Here.
before initiating a migration request.