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  • Error reading mail account information

    WordPress Hosting on SSD Servers
    Problem Statement: We are getting an error 'Error reading mail account information' while creating mail account from the website panel.

    Cause: Mail domain had Insufficient disk space.

    Solution:

    Step1: Access SmarterMail with admin user to check the disk usage.

    Step2: At SmarterMail, Navigate to Reports->Expand the System Summary reports->Now Traffic Reports->Disk usage

    Step3: From the disk usage, we have found that it was entirely utilized.

    Step4: We removed the unwanted emails and data to release some disk space and at the end the issue was fixed.
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