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    philipmorgan
    Junior Member

  • philipmorgan
    replied
    The steps which have been given here helped me a lot and the way email account information can bring out was not known to me and I have done the same steps which have mentioned here. For that, I have also contacted
    but did not get any perfect solution.
    Marc_AccuWebHosting
    Member
    Last edited by Marc_AccuWebHosting; 08-07-2019, 10:09 AM.

    Leave a comment:

  • Jake_Accuwebhosting
    Banned

  • Jake_Accuwebhosting
    started a topic Error reading mail account information

    Error reading mail account information

    Problem Statement: We are getting an error 'Error reading mail account information' while creating mail account from the website panel.

    Cause: Mail domain had Insufficient disk space.

    Solution:

    Step1: Access SmarterMail with admin user to check the disk usage.

    Step2: At SmarterMail, Navigate to Reports->Expand the System Summary reports->Now Traffic Reports->Disk usage

    Step3: From the disk usage, we have found that it was entirely utilized.

    Step4: We removed the unwanted emails and data to release some disk space and at the end the issue was fixed.
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