ftp problem

[seetz]

I have set my ftp to read and write authorized. this authorization is for the root folder
now when I want to copy files from my hard drive and paste them into the ftp folder it does not allow me to write into this folder (the wwwroot one). what do I do??

[Vaughn]

Hello Seetz,

Kindly raise a support request for your issue from the below URL:

https://manage.accuwebhosting.com/clientarea.php

In addition, kindly make sure that you provide us the below details:

1) Your domain name
2) FTP Host
3) FTP Username
4) FTP Password.

Please do not mention any sensitive information here.

Best regards,