That's sad you haven't received welcome mail yet. The orders are generally executed within couple of hours. Kindly contact support via any of the below means:
1. Shoot out a mail at [email protected].
2. Initiate a chat request from the website (https://accuwebhosting.com).
3. Submit a trouble ticket at https://manage.accuwebhosting.com
Alternatively, you can post your domain name here, I will make sure that you receive all details right way

Thanks,
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