Error "The Security Token Missing from Your Request"

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  • Delaney martin
    Senior Member
    • Jun 2022
    • 116

    Error "The Security Token Missing from Your Request"

    Hello everyone, I am experiencing an error message stating "The security token is missing from your request." Can anyone provide guidance on how to resolve this issue?
  • Rex Maughan
    Senior Member
    • Mar 2022
    • 126

    #2

    The error "The Security Token Missing from Your Request" in cPanel typically indicates an issue with session tokens that are used to prevent unauthorized access. Here are some potential solutions:
    1. Clear Browser Cookies: To prevent this error, start by clearing your browser cookies and cache. Corrupted cookies can cause this error.
    2. Re-login: When prompted, simply re-enter your cPanel password. This often refreshes the session and temporarily resolves the issue.
      .
    3. Adjust WHM Settings:
      • Log into WHM using the root password.
      • Search for Tweak Settings and uncheck Require security tokens for all interfaces. Save the changes.
      • Alternatively, you can edit the configuration file directly via SSH:

        vi /var/cpanel/cpanel.config


        Change xsrftokens=1 to xsrftokens=0 and then run:

        /usr/local/cpanel/whostmgr/bin/whostmgr2 --updatetweaksettings
    4. Check for Server Issues: If multiple users are experiencing this issue, it may be a server-wide problem. Contact your hosting provider for assistance.
    5. Avoid Bookmarking cPanel URLs. Bookmarking cPanel pages can lead to the use of outdated session tokens. Instead, always navigate through the main cPanel interface instead of using saved links.
    Implementing these steps should help resolve the error and restore access to your cPanel account.








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